Articles tagged with Service Design

SDN Conference 2013: The changing role of Service Design

Posted on 3 January, 2014 by & Filed under BlogsFeatured.

As I indicated in an earlier article I left for the Service Design Conference 2013 (SDN2013) with some kind of mixed feelings. Is Service Design a proper method for making strategic decisions on an organization level, or even on a product level? If not, can it at least provide information for senior management to make strategic decisions? […]